Remote Technical Support is a cost effective and fast alternative to having a support tech visit you. Many configuration issues and other problems can be managed by remote assistance.

This is a revolutionary new method of having your computer difficulties solved fast! As long as you have working Internet access and can download a small program, our support tech can remotely assit you quickly. The connection between your PC and the support tech is secure and safe. You see exactly everything that happens. Plus, there's not battling to get past your firewall. You download a small application that is less than 200kB and you'll be connected up moments later.

When we're finished, you can delete the progam. No worrying about further access to you PC.

The cost for this service is less than half the on-site service charge.